At Hireo.org, we believe feedback is the foundation of improvement — not just for job seekers, but for recruiters and our own platform too. Our Actionable Feedback Policy is designed to ensure that every piece of feedback we collect leads to real, meaningful improvements.

🎯 Our Commitment to Actionable Feedback

We are committed to:

  • Listening actively to users — both job seekers and employers
  • Providing respectful, constructive, and timely responses
  • Implementing changes and improvements based on feedback
  • Closing the feedback loop by informing users of updates made

🔄 Types of Feedback We Welcome

We encourage actionable feedback in the following areas:

  • 🔍 Job search experience (navigation, filters, application process)
  • 📝 Job posting and employer tools
  • 📞 Communication from recruiters or support
  • 🛠️ Technical issues or bugs
  • 💡 Suggestions for new features or improvements

📌 What Makes Feedback Actionable?

To help us respond effectively, please ensure your feedback includes:

  • A clear description of the issue or suggestion
  • Relevant screenshots, links, or reference IDs (if applicable)
  • Details about the device or browser (for technical issues)
  • The desired outcome or change you’d like to see

🛠️ How We Use Your Feedback

Every piece of feedback is:

  1. Reviewed by our support or product team
  2. Categorized based on priority (e.g., urgent, usability, enhancement)
  3. Logged into our internal system for resolution or planning
  4. Monitored for repeat issues or patterns

We aim to respond or acknowledge within 2–5 business days and resolve or escalate as needed.

📣 How to Share Feedback

You can submit feedback via:

  • 📧 Email: support@hireo.org
  • 💬 In-app feedback form (coming soon)
  • 📱 Social media inboxes (@hireoindia)
  • 📞 Customer care: +91-XXXXXXXXXX

🤝 Our Promise to You

Your voice helps shape the future of Hireo.org.
We value your time and promise to treat every suggestion, complaint, or idea with respect, attention, and purpose.